|
Frequently Asked Questions
about the Water Heater
Myths about Tankless Water Heaters
•
Is it safe for kids?
•
Will it give off any radiation?
•
What's the chance of it exploding?
•
If a person is in the shower, can I use the dishwasher
and washing machine at the same time?
•
What is the temperature of the water?
•
How long does the water take to get hot enough to
take a shower?
•
Can a traditional heater be replaced with a tankless
heater with no additional plumbing or electrical work?
•
Does the exterior of the laser water heater get hot
thereby causing potential harm to kids?
•
If it stops working, is it expensive to repair?
•
What happens when it stops working and I have to send
it to the factory for repairs?
•
Is there a limit as to how long it will produce hot
water at one time?
•
If my faucet has a leak, will that cause the water
heater to activate?
•
Are there any flames or fumes to pose risks?
Technical (Dimensions, Specifications,
Installation, Common Problems)
•
Why should I buy your product rather than that of
the competition?
•
What are the required amperage and voltage and maximum
Kilowatts?
•
Is it single phase or three phrase?
•
Is it UL approved?
•
Does it meet ANSI standards?
•
What's the weight of the unit?
•
What are the measurements of the unit?
•
What are the measurements of the box for shipping?
•
How many gallons of hot water per minute will it produce?
•
What size is the inlet?
•
What size is the outlet?
•
What is the temperature of the water?
•
Can a traditional heater be replaced with a tankless
heater with no additional plumbing or electrical work?
•
What happens when it stops working and I have to send
it to the factory for repairs?
•
What's the difference between the laser and the regular
tankless water heater?
•
Does this heater use a thermostat?
•
Is it energy efficient?
•
What actually heats the water?
•
Does it come with installation instructions?
•
What is a Linear Electronic Temperature Control?
•
How resistant is the unit to hard water?
•
Does it have a pressure release valve like traditional
water heaters?
•
What is the shielded incoloy element?
•
Does it need an exterior vent like traditional water
heaters?
Customer Service (Delivery Time, Warranty
claims, Contact info)
•
What is the warranty?
•
What is the life of the unit?
•
Why should I buy the tankless water heater over the
conventional water heater?
•
Are there repair centers or technicians throughout
the US or do I have to send it back to the factory?
•
What is the temperature of the water?
•
How long does the water take to get hot enough to
take a shower?
•
Does the exterior of the laser water heater get hot
thereby causing potential harm to kids?
•
If it stops working, is it expensive to repair?
•
Do you install? Who can install this for me?
•
Is this unit reliable?
•
What happens when it stops working and I have to send
it to the factory for repairs?
• Why
should I buy your product rather than that of the
competition?
•
Is it energy efficient?
•
Do you offer financing?
•
Do you offer emergency service?
•
If I order today, how long will it take before I receive
my heater?
•
Where is it manufactured?
•
Are you the manufacturer?
•
Does it come with installation instructions?
•
Is this tankless water heater system new.
•
What are the applications where this water heater
can be used?
Electricity Consumption
& Energy Savings
•
What's the energy savings?
•
Why should I buy the tankless water heater over the
conventional water heater?
•
How long will it take for me to pay back for the unit
with the savings on electricity?
|
